Privacy Policy

ACM Gold Privacy Policy

ACM Gold lays great emphasis on keeping the information shared by our website users and visitors private and confidential. The use of the data you share with us will be governed by this Forex Privacy Policy. We are authorized, licensed and regulated by the Financial Services Commission (FSC) of Mauritius and Financial Services Board (FSB) of South Africa. ACM Gold adheres to the data protection provisions as mentioned in International Law. In order to consider the conditions and threats posed by the changing operations, technologies, practices and legislations, we will review this Policy Statement and update it with required information with/out notification.

What Personal Information Does ACM Gold Collect?

When you apply for opening an ACM Gold trading account, we require certain information in order to process the request. This information may include personal and financial details, such as, name, address, contact number, date of birth, employment details, liabilities and assets.

To improve your trading experience we may require further information. Sometimes the law may require us to hold some information about our customers. In such cases we obtain the information through our application forms and other information request forms.

ACM Gold may collect the following information:

• Personal details through forms
• Financial details through forms and record of services rendered
• Information about a trader’s usage pattern of our website and trading platforms
• Record of trading activities to help us serve you better

How Does ACM Gold Use Information Shared by Trader?

The trader information ACM Gold holds is used for:

• Creating and handling your account;
• Reviewing your current requirements;
• Enhancing our platforms, services and customer support;
• Providing you with trading advice and information about good opportunities.

Disclosure of Information

On the basis of the product or service concerned and with regard to particular restrictions on sensitive information, ACM Gold may disclose information about traders to

• Specialists, experts, service providers and advisers contracted by us for administrative, insurance, financial research or similar assistance
• Introducing Brokers (IBs) who we share a working relationship
• Courts, credit providers, tribunals or regulatory authorities authorized by the law
• Reference or credit reporting agencies
• Individuals authorized by the trader whose information is being shared

If you are not willing to share any information with the mentioned agencies and service providers, please send us a written message. In such a situation, we will withdraw your information from the data pool and consequently withdraw related services.

ACM Gold Forex Privacy Policy

Updating information

If there is a change in your personal details you may email the new information to ACM Gold at support@acmgold.com as soon as possible. As per your instructions, ACM Gold will update your personal details. However, please note that that the action we take will also need to be consistent with the regulations that govern our data collection and protection practices. As we are a Trading-Come-Clearing member of the Global Board of Trade (GBOT), our policies are always in sync with the terms and conditions prescribed by GBOT.

Use of Cookies

When you open an ACM trading account and access it through your browser, there will arise a need to enable cookie acceptance. Cookies or small packets of information received by your computer and contain a unique identification number. They are used by our platforms and services for preparing the browser for your use, requirements and preferences. This helps ACM Gold to enhance your trading experience when you use our services. Cookies also play an important role in the security of various sections of our online services. You will not be able to view secure parts of the ACM Gold website without cookies.

Your Rights

As per the data protection laws that govern the ACM Gold trading services, all traders are entitled to obtain personal information regarding them from ACM Gold and inform us about any inaccuracy perceived. If you wish to make an enquiry, you may email us at support@acmgold.com. If there are no legal restrictions on sharing the information we will acknowledge and execute your request within 40 days of your request. You might have to incur some the cost of finding, reviewing, and sending across the requested material.

Amendments to policy

ACM Gold reserves the right to modify this policy as deemed fit at any time. The latest privacy policy will always be available at this link: www.acmgold.com/privacy-policy.

How to contact us

In case of any queries regarding the ACM Gold Forex Privacy Policy, please contact us using the details provided below:

Account Support: support@acmgold.com
Technical Customer Support: tech@acmgold.com
Sales: sales@acmgold.com
Trading Desk: trading@acmgold.com
Introducing Broker (IB) enquiries: partnerships@acmgold.com
Other inquiries: info@acmgold.com

ACM Gold Global Head Quarters
Suite 1-4, 12th Floor Sandton City Office Tower
Johannesburg
South Africa.